FREQUENTLY ASKED QUESTIONS

  • For answers to commonly asked sugar waxing questions, head over to our How to Sugar Wax page. You will find a list of Sugaring FAQs at the bottom of the page.

  • I’m interested in switching from my conventional deodorant to a natural one. What do I need to know?

    You can read about what to expect when making the switch here.

    Will I still sweat?

    Our natural deodorant is aluminum-free, which means it is not an antiperspirant and it will not chemically block your sweat glands from functioning - but we don’t think this is a bad thing. Sweating is part of the body’s cooling and detoxification system and many find that after adjusting to their aluminum-free deodorant, their sweat production rebalances and isn’t an issue. Read more on this in the article linked above.

    How long does a jar of Deodorant Cream Last?

    You can expect you jar to last 2-4 months with regular usage. A small pea-sized amount is all that is needed for one application.

    Is the Deodorant Cream good for people with sensitive skin?

    We took great care in formulating the Deodorant Cream to be as irritation-free as possible. It is free from aluminum, baking soda, parabens, alcohol, palm oil, unnatural dyes & synthetic fragrance. It also includes magnesium hydroxide, which possesses topical soothing properties that can help calm the skin in this sensitive area. Additionally, in the scented options we use minimal amounts of essential oil - just enough to give off a delicate, pleasant aroma. For those with essential oil concerns, we also make an unscented version.

    While all of these things help make our Deodorant Cream friendly to sensitive skin, everybody’s skin chemistry and immune system is unique.

    We recommend performing a patch test before fully incorporating any new body care product into your routine.

  • We aim to process orders within three to four business days and we typically ship our orders twice per week. We offer free shipping on orders totaling $100 or more. We ship domestically within the United States using Tracked USPS Shipping. Please note that some lifestyle items (such as our silk scarves and pillowcases) are processed and shipped by our partner manufacturers which reduces our carbon footprint. The processing and shipping for these items are handled separately from our in-house orders. Because of this, these items will not be shipped in the same packaging with other products purchased at the same time and they may require some additional time - on average, you can expect about 10 business days for processing and shipping for these items. These items ship with either USPS First Class or USPS Priority Mail. All other orders are shipped with USPS Priority Mail (2-3 day shipping). Tracking is provided for all orders.

    For international shipping outside of the United States, please reach out to us here.

    Kindly note that customs and duty charges may apply to international shipments and are determined by the customs agents in your country. We will not be responsible for any costs associated with customs duties on international orders.

    Should you have any further questions or require additional information, please don't hesitate to contact us.

  • We package everything in the most eco-responsible way we can, using recyclable & repurposable glass jars with easy to remove, adhesive-free labels. When possible, we ship lifestyle products directly from our manufacturers to reduce our carbon footprint. All our body care is made in-house in small batches. When we package orders, we use plastic-free shipping with boxes and padding made of 100% post-consumer waste. We are always considering how our little boutique can improve our efforts to keep our planet a beautiful place to live.

  • Our return policy allows for returns within 14 days, provided that the items are in the same condition as received and in their original packaging. However, please note that certain items are non-returnable, including opened body care goods, vintage pieces, and all items marked as final sale.

    To initiate a return, please contact us directly before sending back any merchandise. Once we have discussed the return, please ensure that the goods are returned within 10 days. Upon receipt of the merchandise in its original condition, we will process a refund to your original form of payment within 72 hours. Please be aware that all shipping costs are non-refundable.

    If you receive a product that is damaged or defective, kindly reach out to us within 2 days of receiving your order. Please keep all packaging and materials and take photos of the damaged item with the packaging so we can submit an insurance claim and send you a replacement. All packages are insured for the rare circumstance when this happens. Following these steps is necessary so we can get you your replacement smoothly & quickly.

    For any inquiries regarding returns or refunds, please feel free to contact us here.

  • We want to ensure the accessibility of our website and mobile applications for individuals with disabilities. We strive to provide an inclusive online experience for all users. If you require assistance while using our website or if you have any inquiries or concerns regarding the accessibility of our site, please don't hesitate to reach out to us here.

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